CEO takes control & steers success case study

CEO takes control & steers success

Team leader finds confidence to trust herself and her decisions.

The Challenge:

Jane is a kind, diligent leader with deep subject matter expertise. After barely 2 years in the role, her small team would double in size and her new Boss suggested coaching: “Jane is such an expert and really focussed on results. As the department grows, we need a clear vision and strategy. She’ll have to rely on her team more so she can focus on that”.

Our Work:

It requires a radical shift to see the “big picture” when you’re more comfortable “deep in the details” and create an autonomous, responsible teams when you’re more used to doing the work yourself. It all starts with the right mindset and a new set of people skills.

What We Did

Diagnosis: 360º insights interviews with Jane’s direct reports, her boss, key colleagues, and Jane herself revealed core beliefs, assumptions, and root causes
Mindset: through our one-to-one coaching sessions, Jane grew confidence in herself, her abilities, and her unique style of leadership. We reprogrammed limiting beliefs and attitudes to a Growth Mindset.
People Skills: Jane joined our open-house Emerging Leadership Sprints [link] where together with other ‘new’ leaders from different organisations, she learned and practiced 8 critical management skills from Delegation and Feedback to Strategic Thinking and Meeting Mastery

Results:

By developing her own unique Personal Leadership Brand and up-skilling her critical management skills, Jane got comfortable:

Trusting herself and her team: she relied on her expert knowledge to make decisions instead of second-guessing or double-checking with others. She got comfortable giving continuous feedback and coaching to her team who grew in autonomy and competence – giving her time to think and plan – as well as enjoy her evenings!
Frameworks and systems: We gave Jane our done-it-for-you templates, coaching her to use them to co-create action plans and task allocation in team meetings. (Bonus side-effect: team meetings just got x10 more productive!).
Strategizing & innovating: Jane learned to apply her strengths to strategizing and problem-solving instead of trying to live up to an “idea” of leadership that didn’t fit her style. She was able to relax into her leadership style and got crystal clear on vision, direction and action.
Delegating & Measuring: Following our step-by-step framework, Jane now had a blueprint to clarify roles and expectations, delegate tasks and responsibilities with key performance indicators built-in so she could “check-in” instead of “checking-up” on her team.