I was able to speak fluently, even personalising my speech on the spot

Dear Madeleine,
The presentation yesterday was a frank success - and it was largely your coaching and wise recommendations that made the difference.
I was able to speak fluently, even personalising my speech on the spot - thank you so much!
The difference is indeed in the way I prepared the slides ( clear, limited number of messages). It allow me to immediately differentiate from other presenters.
In conclusion, I have been approached by several interesting people with whom I'll follow up.

We immediately felt at ease and were inspired to improve the meeting experience

The question most membership associations face: “Are we getting enough out of our meetings? How can we improve?” Madeleine helped us step out of our routine and think again about what we can do to better plan, run and follow-up meetings. The training was a mix of team brainstorming sessions, processes to improve how we work (all accompanied by fun illustrations and easy-to-remember catchphrases), plus good tips on how to manage meetings. Add to that Madeleine’s warm personality and her professionalism, and we immediately felt at ease and were inspired to change and improve the meeting experience for our members and for ourselves.

Moderated and engaged everyone in the debate

Madeleine moderated our 150 years celebratory session in Brussels. We valued the way she moderated our high level panel and keynote speakers and engaged everyone in the debate. I also appreciated the pleasant way of working together in creating the program itself

Creates a rapport with participants, speakers and panellists in a relaxed, engaging and provocative way.

Madeleine has a natural ability to get the best of a meeting. She creates a rapport with participants, speakers and panellists in a relaxed, engaging and provocative way. Her enthusiasm, energy and ability to keep to time played a part in the success of the ECETOC meetings she facilitated. Madeleine did a very good job as the master of ceremony at recently held ECETOC 40th Anniversary event in Brussels

Meticulous preparations, warm and relaxed moderating style,

We all know that international meetings can be a huge waste of time and money. Often, however, the engagement of a good moderator at the outset can make all the difference. Madeleine Laffont is one such moderator. I can personally recommend her for her meticulous preparations, her warm and relaxed moderating style, and her commitment to getting the most out of a meeting

A gifted facilitator of scientific meetings

Madeleine is a gifted facilitator of scientific meetings; she is able to stimulate discussion if needed and capture the essentials following a debate. It is a great pleasure to work with her. She demonstrates professional excellence as well as empathy for her customers

Everybody is empowered to contribute their best

Madeleine has the efficient ability to leverage the power of one and the value of all. An environment of trust results where everybody is empowered to contribute their best. This may be due to her easy-going but go-getter personality: always an excellent contact with others, but with the end result in mind. Not only very pleasant to work with, she tops it up with a smile which makes her unique

When organizing meetings, Madeleine is my first point of contact

When organizing events Madeleine is my first point of contact. She has helped ECETOC plan and run workshops and expert meetings for several years. During this time, I have been impressed with her organizational and technical excellence and eye for detail. She also brings a warmth and charm to meetings. When things go wrong she keeps calm and has the ability to calm others. Her smile and easy personality is feature of all meetings and is remembered by the participants.