“Madeleine built and delivered a ‘Fantastic Facilitators Foundation’ Course for 15 staff at Médecins sans Frontières Operational Center Brussels in 2018. Through this workshop, candidates gained the confidence and competence to facilitate meetings for 25+ participants in a complex organizational, political and multicultural environment. Madeleine’s open and energetic style put people at ease, her use of techniques, templates and tools was tailored to our needs – the proof: we still use many of them today!”